Privacy Policy
Introduction
At Reliable Devices UK, we are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number
- Shipping Information: Billing and delivery address
- Payment Information: Processed securely via third-party payment providers (we do not store card details)
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent on site, and browsing activity
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your order
- Improve our website and customer experience
- Prevent fraud and enhance security
- Send updates or marketing emails (only if you opt in)
Cookies
We use cookies to:
- Improve website functionality
- Remember your preferences
- Analyse website traffic
You can control or disable cookies through your browser settings.
Sharing Your Information
We only share your data with trusted third parties when necessary, such as:
- Payment providers
- Delivery and courier services
- Website and analytics providers
We do not sell or rent your personal data.
Data Security
We take appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure.
Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil orders
- Meet legal and regulatory requirements
Your Rights (UK GDPR)
Under UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact us.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Reliable Devices UK
Email: info@reliabledevices.co.uk
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
